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RESUME

Experience

2018 - Present

  • Drive alignment on prioritization across business units and global process owners, organizing around internal data, business models, operating systems, and customer and partner experience.

  • Orchestrate stakeholders, including working with relevant C-Level steering committees and governance structures

  • Increased velocity by identifying the program bottlenecks and the levers that can be pulled to accelerate lead to cash transformation

  • Assisting decision makers in making evidence-based decisions by arming them with data analytics on important information, including ROI at the portfolio and program level.

  • Worked within the executive team in the acquisition and changeover of Verify Brand to Optel Group. Managed change of all Verify Brand teams and clients for a smooth transition.  

  • Responsible for the overall project management function, providing leadership, coordination and management to the PMO team globally. Focus project team plans on optimizing value, time, resources, risks and productivity leveraging the interface with the senior leadership and cross-functional project and portfolio reviews. Work with the leadership team in providing high level objectives for Optel.

  • Defined the roles and responsibilities for employees within the PMO for all of Optel.

  • Create and track KPI's to measure departmental performance, report back to the leadership team, and lead gap analyses to determine improvements where necessary.

  • Constantly seek opportunities to improve synergies between Operations, DevOps, Engineering, IT, Sales, and HR.

  • Facilitate decision making by contributing to resource conflict resolution and prioritization of deliverables

  • Manage $12M of recurrent revenue process and budget across all of Optel.

  • Lead a complex group of domestic and international employees ensuring the highest levels of customer satisfaction. Oversee achievement of performance deliverables

  • Manage client relationships through customer surveys and provision of customer experience personnel.

GLOBAL PMO DIRECTOR

Optel Group

Remote

2016 - 2018

PROJECT MANAGEMENT DIRECTOR

Verify Brand (Acquired by Optel)

Remote

  • Hired, trained, and led PMO team of key employees spanning multiple continents and time zones

  • Exhibited commitment to the development of Verify Brand employees, including active ownership of self-development. Empowered and challenged team members to reach their full potential, and created individual plans for employees with the focus of building a high performing team.

  • Provided oversight to ensure all personnel issues were addressed including performance management and providing recommendations to HR and corporate for hiring, firing, and promotion of employees; and resolving employee conflicts and issues.

  • Created operating procedures, and roles and responsibilities for Verify Brand’s various departments to standardize procedures and best practices across the organization.

  • Partnered with Quality, Technical Operations, and DevOps to ensure products and services are maintained to multinational regulatory quality standards

  • Identified potential risks, opportunities, and issues of importance related to assigned projects. De-escalated issues as required.

2015 - 2016

PORTFOLIO SENIOR PROJECT MANAGER

Randstad Engineering (Client: Baxter)

Deerfield IL

  • Managed Project Managers at various sites across the US in the successful implementation of Serialization in adherence to US Federal Legislation requirements.  Provided clear direction on project requirements to meet expectations of external customers and business stakeholders.

  • Eliminated barriers to progress. Anticipated potential conflict situations, identified and acted upon proactive solutions.  Escalated issues, risks, and managed changes through appropriate change control. 

  • Prepared and presented project dashboards during bi-weekly Program meetings to Senior Leadership team. 

2009 - 2014

SENIOR PROJECT MANAGER

Simply Consulting (Clients: Sanofi Pasteur, Precision Infra, Corning)

PA, NJ, NY

  • Managed 60 person cross-functional, global team in adherence to service agreements.  Management responsibility of a $13 million budget. Worked on cost cutting initiatives with contracting firm and suppliers to assure optimal development time and cost for materials and parts assembly.  Realized $800,000 in cost savings over duration of project

  • Incorporated 5S methodologies in operations environment. Established and implemented consistent metrics (process capability, control charts, measurement quality) for monitoring systems effectiveness and to enable managers to make sound quality decisions that will be practiced across divisions 

  • Worked with Operations Management and Legal team in successfully securing agreements with equipment manufacturers that resulted in obtaining sole ownership of patents developed out of design with the ability to manage the equipment sales for the equipment manufacturers' future customers.

2008 - 2009

SENIOR PROJECT MANAGER

SNC Lavalin (Clients: GlaxoSmithKlein, Haemacure

  • Audited client’s validation and process facilities documentation for FDA and internal policy compliance.

  • Managed up to 5 validation projects at a time to completion.  Managed client relationships.

  • Responsible for the build and control of governance within the account, including stakeholder management

Exton PA

2007 - 2008

PROJECT MANAGER

B Braun Medical Incorporated

Allentown PA

  • Built quality management role from ground up, led the implementation and quality standards for site’s first validated operational facility 

  • Participated in the development of the vision and strategies for business process transformation from a controlled manufacturing facility to an ISO 8 clean room validated facility

  • Orchestrated $1.2 million facility construction project while ensuring zero interruptions in operations, coordinating efforts across several layers of management and three different manufacturing sites

2002 - 2007

PROJECT ENGINEER/EQUIPMENT MAINTENANCE MANAGER

Merck Incorporated

  • Used CAPA and root cause analysis to champion over 100 operational atypical investigations. Performed CAPA and risk analysis through the utilization of Failure Mode and Effects Analysis. Participated in daily meetings to address production deviations and provided solutions for corrective actions and best practices. 

  • Designed and implemented Preventative Maintenance Programs that yielded an average of $360,000 per month by eliminating unscheduled outages due to the failure of mission critical process equipment.

  • Served as the SME for the design, validation, and maintenance of the Vaccine inspection equipment for first shift, and for all Vaccine manufacturing equipment and control systems on swing shifts across 5 departments. Observed process development opportunities and tackled resolution to immediate production issues for end-to end production activities including mixing, liquid/lyo filling, terminal sterilization, visual inspection, and packaging

West Point PA

Keyboard and Mouse

Education

2000 - 2002

RENSSELAER POLYTECHNIC INSTITUTE

Master of Science

Troy, NY

Completed Master of Science in Mechanical Engineering, with focus in Manufactuability and Process Optimization.

1995 - 1999

TUSKEGEE UNIVERSITY

Bachelor of Science

Bachelor of S​cience in Mechanical Engineering. Focus in Manufacturing.

Tuskegee, AL

Bar Chart

Professional skillsets

Project Portfolio Governance

Lean Six Sigma Black Belt Training

Operations Executive

PMP Certification

Languages

English (native)

Spanish Level 1 (ILR)

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